Loading your eSIM
This link is not validWe could not reach the network right now
Open the link from your AeroSims email again. If it keeps failing, email support@aerosims.com with your order number.
Your eSIM is not affected. Try again in a minute.
Email supportInstalled. It starts when you connect abroad
Nothing to do until you land. If data does not start on its own, follow the steps below.
Still no connection? Start the checkData is running low
You can add more data to this same eSIM. Nothing to reinstall.
This eSIM ends soon
Add days now to keep it running.
This eSIM ends soon
Add data now and this eSIM keeps running. Nothing to reinstall.
All data used
Your plan is still valid. You can add data to this same eSIM. Nothing to reinstall.
This order was cancelled
The eSIM cannot be installed. If you paid and expected this eSIM, email support and quote your order number.
Email supportThis eSIM was deactivated
It no longer connects. If this is unexpected, email support and quote your order number.
Email supportThis eSIM is suspended
The network has paused this line. Email support and quote your order number so we can check what happened.
Email supportThe eSIM was removed from the phone
A removed eSIM cannot be installed again with the same code. Email support and quote your order number.
Email supportNo connection? Check these steps
If data does not start
- Settings, Cellular (or Mobile Service): turn this eSIM line on.
- Cellular Data: choose this eSIM line.
- Open the eSIM line and turn Data Roaming on.
- Wait a minute. Still nothing? Airplane mode on, then off.
- Settings, Network and internet, SIMs: turn this eSIM on.
- Set it as the SIM for mobile data.
- Open this SIM and turn Roaming on.
- Wait a minute. Still nothing? Airplane mode on, then off.
If it still does not connect, choose a network manually in the same settings.
Enter the details manuallyInstall details and codes
Already installed on this phone? Then there is nothing to do here. The code cannot be installed twice.
Install on an iPhone Install on an Android phoneiPhone: Settings, Cellular (or Mobile Service), Add eSIM, Use QR Code, Enter Details Manually.
Android: Settings, Network and internet, SIMs, Add eSIM, then choose manual entry.
Usage and order details
- Used
- Left
- Plan size
- Days used
- Started
- Ends
- Ended
- Installed on
- Install by
- Order number